PRIVACY POLICY

Privacy Policy

Last updated: April 2026

This Privacy Policy describes how www.maggimcdonald.com ("Website") collects, uses and protects your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Website is owned and operated by:

Maggi McDonald
ABN: 68 238 541 232
Website: www.maggimcdonald.com
Email: hello@maggimcdonald.com

By using this Website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Personal Information We Collect

We may collect personal information including:

Name
Email address
Phone number
Billing and shipping address
Payment information (processed securely via third-party providers)
Order history
IP address
Website usage data

You may provide this information when you:

Make a purchase
Join our email list
Contact us
Enter promotions or giveaways
Browse our Website

2. How We Collect Your Information

We collect information in the following ways:

Directly from you (when you submit forms or place orders)
Automatically through cookies and analytics tools
From third-party platforms (such as Shopify, payment providers, or email marketing platforms)

3. How We Use Your Information

We may use your personal information to:

Process and fulfil orders
Provide customer support
Send order confirmations and updates
Send marketing emails (if you opt in)
Improve our Website and services
Respond to enquiries
Prevent fraud and ensure security

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in emails.

4. Cookies & Website Analytics

This Website uses cookies and similar technologies to:

Improve your browsing experience
Analyse Website traffic
Understand customer behaviour
Deliver relevant marketing

We may use services such as:

Google Analytics
Shopify analytics
Email marketing platforms
Social media advertising platforms

You can disable cookies through your browser settings, however some Website features may not function properly.

5. Third-Party Services

We may share your information with trusted third-party providers to help operate our business, including:

Payment processors
Shipping providers
Email marketing platforms
Website hosting providers
Analytics providers

These providers only receive the information necessary to perform their services.

6. International Data Transfers

Some third-party providers may store or process data outside Australia. By using this Website, you consent to your information being transferred internationally where required.

We take reasonable steps to ensure your information is handled securely.

7. Security

We take reasonable steps to protect your personal information from:

Loss
Misuse
Unauthorised access
Disclosure
Alteration

However, no online transmission is completely secure. You provide your information at your own risk.

8. Access & Correction

You have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information (where appropriate)

To make a request, contact:

hello@maggimcdonald.com

We will respond within a reasonable timeframe.

9. Marketing Communications

If you subscribe to our email list, you agree to receive occasional marketing communications including:

New artwork releases
Promotions
Events
Updates

You can unsubscribe at any time.

10. Children's Privacy

This Website is not intended for children under 16. We do not knowingly collect personal information from children.

If you believe we have collected information from a child, please contact us and we will remove it.

11. Complaints

If you believe we have breached the Australian Privacy Principles, you may contact us at:

hello@maggimcdonald.com

We will investigate and respond within a reasonable timeframe.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):

Website: www.oaic.gov.au

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

Your continued use of the Website constitutes acceptance of any changes.

13. Contact Us

If you have any questions about this Privacy Policy, please contact: